Privacy Policy

This Privacy Policy explains how Toxic Venom (“Company,” “we,” “us,” “our”) collects, uses, shares, and protects information to ensure data protection when you visit or make a purchase from Toxicvenom.com (the “Site”).

1) INFORMATION WE COLLECT

A. Information you provide to us

• Contact information: name, email address, phone number

• Order information: billing address, shipping address, products purchased, order details

• Customer support: messages you send to us (including emails)

B. Payment information

Payments are processed through third-party payment processors. We do not store your full credit/debit card number. Your payment details are handled directly by the processor according to their security standards, ensuring user privacy.

C. Information collected automatically

• Device and usage data: IP address, browser type, device identifiers, pages viewed, time spent, referring/exit pages

• Cookies and similar technologies: used to operate the Site, remember preferences, analyze traffic, and help prevent fraud

D. Information from third parties

We may receive information from service providers that help us process payments, prevent fraud, fulfill orders, ship products, provide analytics, and deliver customer support (for example: payment confirmation, shipping updates).

2) HOW WE USE YOUR INFORMATION

We use your information to:

• Process and fulfill orders (payments, shipping, returns, and customer service)

• Communicate with you about purchases, shipping, and support requests

• Prevent fraud, chargebacks, and unauthorized transactions

• Improve the Site, products, and customer experience

• Comply with legal obligations and enforce our policies

3) WHO WE SHARE INFORMATION WITH (DISCLOSURES)

We may share your information with:

• Payment processors and financial institutions (to process transactions and help prevent fraud)

• Service providers (hosting, analytics, email/SMS tools, customer support platforms, shipping carriers, and fulfillment providers)

• Legal/compliance parties (if required by law, subpoena, court order, or to protect rights, safety, and prevent fraud)

• Business transfers (if Toxic Venom is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction)

We do not sell your personal information.

4) METHOD OF DISCLOSURE

Information may be disclosed by:

• Secure electronic transfer (including encrypted transmission where appropriate) between the Site and service providers

• Controlled internal access on a need-to-know basis

• Compliance with lawful requests or legal processes when required

5) COOKIES & ANALYTICS

We use cookies and similar technologies to:

• Keep the Site running properly (shopping cart, checkout, security)

• Remember preferences

• Understand how visitors use the Site and improve performance

You can adjust cookie settings in your browser. Disabling cookies may affect parts of the Site (including checkout).

6) SECURITY PRACTICES

We use reasonable administrative, technical, and physical safeguards designed to protect your information, including:

• HTTPS/SSL encryption in transit

• Access controls and limited internal access

• Use of reputable third-party payment processors (we do not store full card numbers)

• Fraud monitoring and security measures

No system can be guaranteed 100% secure, but we take security seriously and work to protect your information.

7) DATA RETENTION

We retain personal information only as long as necessary to:

• Provide services and fulfill orders

• Maintain business records

• Resolve disputes/chargebacks

• Comply with legal and tax requirements

8) YOUR CHOICES

• Marketing emails: you can unsubscribe at any time using the link in the email (if provided)

• Support requests: you can contact us to request access, correction, or deletion of certain information, subject to legal/recordkeeping requirements

9) CHILDREN’S PRIVACY

The Site is not intended for children under 13, and we do not knowingly collect personal information from children.

10) CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the latest version. Continued use of the Site after changes means you accept the updated policy.